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We will ship your item with in 1 day of receiving a cleared payment. In most cases we will ship the same day payment clears. When we can, we ship USPS priority mail, cost includes confirmation/tracking number. On larger pieces we use UPS or Fed Ex as this is more cost effective for the buyer. When an item is shipped UPS or Fed Ex shipping cost will include tracking and insurance. We require a phone number for shipping purposes.
The buyer is responsible to pay for any customs duties or fees that may be incurred in their country. We are also not responsible for any delays that may be caused by your countries customs regulations. We do all we can to ensure your purchase is shipped in a timely manner. And please do not request that we mark your purchase as a gift. Thank you for understanding.
Any claims must be made with in 30 days of receiving your order. Please contact us first for correct return instructions. Your item may be exchanged or you may opt for a refund less shipping and handling charges. Buyer is also responsible for any return shipping cost. All returns should be sent to our Trenton Maine USA office for processing.
If you have a problem with your item, please contact us to resolve the issue. We are here to work with you, your satisfaction is our #1 priority.
Visit our store in the Acadia National Park region of Maine. On the road to Bar Harbor, to check ot our entire collection of Unique treasures from Bali & Beyond! On the Bar Harbor road in Trenton Maine.